Collaborative Partnerships Policy

National Crime Prevention Service (NCPS)
NCPS Ltd — Bulstat / UIC: 208390351, Republic of Bulgaria

1. Introduction

This Collaborative Partnerships Policy sets out the principles that guide how National Crime Prevention Service (NCPS) develops and maintains collaborative relationships with organisations, businesses, communities and other relevant stakeholders.

NCPS recognises that effective crime prevention and public safety can benefit from appropriate cooperation, communication and shared responsibility.

2. Purpose of Partnerships

NCPS seeks to develop constructive partnerships that may:

• Strengthen security coverage and information sharing
• Support community engagement and local safety initiatives
• Combine relevant expertise, resources and operational capabilities
• Develop practical responses to identified security and community safety needs

The nature and extent of each partnership will depend on the requirements of the parties involved and any applicable contractual or legal arrangements.

3. Key Stakeholders

Where appropriate, NCPS may work with a range of stakeholders, including:

3.1 Law Enforcement and Public Authorities

NCPS may engage with relevant law enforcement agencies and public authorities where appropriate and lawful, including for information sharing, incident coordination and public safety initiatives.

NCPS does not represent itself as a law enforcement authority and any cooperation will remain within applicable legal and operational boundaries.

3.2 Community Organisations

NCPS may work with community groups, neighbourhood organisations, housing organisations, local authorities and non-governmental organisations to better understand local concerns and support appropriate safety initiatives.

3.3 Businesses and Property Owners

NCPS may work with commercial and residential clients to develop security arrangements appropriate to their individual requirements, including patrols, visibility measures, risk reduction and incident response.

3.4 Educational Institutions

Where engaged to do so, NCPS may provide security and crime prevention services to schools, colleges, universities and other educational organisations in accordance with agreed requirements and applicable law.

4. Partnership Principles

NCPS seeks to conduct collaborative relationships on the basis of:

• Professionalism — maintaining appropriate standards of conduct and service
• Respect — recognising the roles, responsibilities and interests of partners
• Communication — sharing relevant information appropriately and lawfully
• Accountability — maintaining clear responsibilities and expectations
• Confidentiality — protecting information where confidentiality is required
• Lawful Cooperation — ensuring collaboration remains within applicable legal and regulatory requirements

5. Partner Responsibilities

Where a partnership involves formal or ongoing cooperation, participating parties are expected to:

• Communicate relevant information in a timely and appropriate manner
• Act professionally, honestly and in good faith
• Respect agreed responsibilities and operational boundaries
• Comply with applicable laws, regulations and contractual requirements
• Raise significant concerns through appropriate channels

Specific responsibilities may be established through a separate agreement or partnership arrangement.

6. Review and Ongoing Collaboration

NCPS may periodically review collaborative relationships to ensure that they remain appropriate, effective and aligned with current requirements.

Feedback and lessons arising from partnership activities may be used to improve service delivery, communication and future collaboration.