Compliance Policy

1. Introduction

National Crime Prevention Service (NCPS), registered in the Commercial Register of the Republic of Bulgaria under (NCPS Ltd) Bulstat / UIC: 208390351.

2. Purpose

We aim to foster a culture of integrity and compliance throughout our organisation.

The purpose of this policy is to:

• Ensure compliance with all applicable laws, regulations and industry standards
• Promote ethical behaviour and responsible practices
• Guide employees and stakeholders in understanding their legal and regulatory obligations
• Establish procedures for reporting, investigating and correcting instances of non compliance

3. Scope

This policy applies to:

• All NCPS employees, officers, contractors and third parties acting on behalf of NCPS
• Personnel in full-time, part-time, temporary or contractual roles
• External vendors and partner organisations interacting with NCPS operations

4. Compliance Obligations

NCPS is required to comply with:

4.1 National Legislation

• Including data protection, employment law, health and safety and other relevant articles.

4.2 Industry Standards

• As issued by recognised regulatory bodies such as the Ministry of Interior, data protection authorities, and accredited security commissions.

4.3 Internal NCPS Policies

• Covering areas such as information security, anti-discrimination, privacy, conflict of interest and employee conduct.

5. Roles and Responsibilities

5.1 Management

• Promote a compliance first culture and lead by example
• Ensure employees are aware of their obligations
• Allocate resources for training, monitoring and enforcement
• Take corrective actions when non-compliance is identified

5.2 Employees

• Understand and follow all applicable laws, standards and policies
• Report suspected violations or unethical behaviour promptly
• Participate in mandatory compliance training

5.3 Compliance Officer

• Oversee compliance across all NCPS operations
• Conduct regular audits and assessments
• Provide ongoing guidance to staff and management
• Investigate concerns and recommend remedial action

6. Reporting and Investigation

6.1 Reporting Non-Compliance

• Concerns can be reported confidentially or anonymously via:
  • The Compliance Officer
  • An internal reporting channel or whistleblowing hotline
• Reports made in good faith are protected from retaliation

6.2 Investigation

• All reports will be investigated promptly and fairly
• Investigations are objective and thorough, with findings documented
• Confirmed breaches will lead to corrective or disciplinary measures

7. Training and Awareness

• Mandatory compliance training is provided during onboarding and regularly thereafter
• Training covers regulatory changes, ethical conduct and reporting mechanisms
• Additional training will be offered in response to specific issues or legal updates

8. Confidentiality and Whistleblower Protection

• NCPS strictly protects the identity of individuals who report issues in good faith
• Retaliation is strictly prohibited. Any retaliatory action will result in disciplinary action up to and including dismissal

9. Consequences of Non-Compliance

Failure to comply may result in:

• Formal warnings (verbal or written)
• Suspension or termination of employment or contractual agreement
• Legal proceedings, where applicable

10. Monitoring and Review

NCPS monitors compliance via:

• Internal audits and evaluations
• Feedback from employees and stakeholders
• Regulatory updates and industry best practices

This policy is reviewed annually or in response to legal or operational changes.