Ethics and Legal Compliance Assurance

At NCPS, ethics and legal compliance are fundamental to our operational values. They are not treated as formalities, but as essential principles guiding every decision, action and engagement. Each officer is expected to demonstrate integrity, accountability and respect for human rights at all times.

Strict Adherence to Law and Regulation

All NCPS personnel operate in full compliance with:

• European Union legislation and directives
• The General Data Protection Regulation (GDPR)
• Bulgarian national law, including:
  • Law on Private Security Activities
  • Labour Code
  • Anti-discrimination and human rights legislation

All operational actions must be lawful, necessary and proportionate, ensuring individual rights are protected while maintaining public safety and order.

Accountability Through Transparency

NCPS enforces strict accountability measures, including:

• Use of body worn cameras where applicable
• Detailed incident and operational reporting
• Supervisor oversight and internal audits

These controls ensure full traceability of conduct and reinforce public confidence. Every officer is personally responsible for maintaining fairness, professionalism and impartiality.

Ethical Decision-Making in Practice

Personnel are trained to apply recognised decision making frameworks to ensure:

• Ethical judgement under pressure
• Evidence based risk assessment
• Compliance with both legal obligations and moral responsibility

Discretion must always be exercised with empathy, restraint and a strong understanding of legal and social impact.

Integrity as a Core Value

Integrity is embedded across all NCPS operations, including:

• Rigorous recruitment and background screening
• Mandatory ethics and conduct training
• Regular internal performance evaluations
• Zero tolerance for corruption, abuse of power or discriminatory behaviour

Supervisors and managers are required to lead by example and intervene promptly in response to ethical or legal breaches.